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My Client Is the Devil (And Other Myths)

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WeWork Thanksgiving Tower

1601 Elm Street

Floor 33

Dallas, TX 75201

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Seminar on My Client Is the Devil (And Other Myths)

Sponsored by WeWork Thanksgiving Tower

Join Brass Tacks Collective for an evening seminar by co-authors Mark McKinney, PhD and Steve Fedorko, PhD.

Anyone in the professional services business knows that clients can sometimes be difficult to please. In their book, My Client is the Devil (And Other Myths), Drs. Mark McKinney and Steve Fedorko take a closer look at the relationship between the services professional and the client, with a focus—not on approaches to make the client happy—but on how to help the professional thrive, not just survive, in this chaotic world. Using their vast experience and their backgrounds in psychology, they outline a clear path to a richer, happier, more fulfilling life at work and at home. In this brief seminar, Drs. McKinney and Fedorko share a select few of the ideas and skills from their book including a fundamental lesson of emotional intelligence, a ninja skill for improving creativity and problem solving, and a simple exercise to build self-esteem, nurture personal connections, and prevent stress.

Snacks, drinks, and helpful insight on working with tough clients will be provided! *Copies of the book will be available for purchase at the event!

SPEAKERS:

--Mark McKinney, PhD, SVP of Corporate Strategy, Bottle Rocket

Dr. Mark received his Ph.D. in Experimental Psychology from the University of Texas at Arlington and currently serves as SVP of Corporate Strategy at Bottle Rocket, a Dallas-based software development agency. He also consults with executives and client service teams on building psychological hardiness. He lives with his wife, Teresa, in Highland Village, Texas, where they frequently enjoy walking the trails and fine wine and conversation with friends and family.

--Steve Fedorko, PhD, Author/Psychologist, Fedorko Group, LLC

Dr. Steve Fedorko consults with organizations ranging from medical practices to Fortune 500 companies, focusing on helping individuals reach full potential within their work lives while keeping a balance with all the other meaningful aspects of their lives. He holds a Ph.D. in Psychology with emphasis in learning and human development and is a licensed psychologist in Texas. He is founder and principal of Fedorko Group, LLC and continues to provide training, consulting, and keynotes to businesses, agencies, and non-profit organizations.

www.MyClientistheDevil.com

www.FedorkoMcKinney.com

TRANSPORTATION: Driving yourself is one option, but if you're looking for public transportation, there is a DART rail stop less than one block from Thanksgiving Tower. You will exit the train at Akard Station and walk approximately 500 feet down Pacific Avenue toward Thanksgiving Square. You may enter Thanksgiving Tower on the Pacific side and head to the 33rd floor.

PARKING: You have a few parking options: (1) There is a public parking garage next door to Thanksgiving Tower, just past the light at Stone Place crosswalk, for $5 after 5:30 PM. This is our recommendation. (2) There is metered parking on Elm Street and on every adjacent street downtown. (3) There is also a parking garage directly underneath Thanksgiving Tower for $8/hr. (4) There are a variety of other public parking lots throughout downtown Dallas at a variety of rates generally ranging $5-$15.

Questions? Email marykate@brasstackscollective.com

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Date and Time

Location

WeWork Thanksgiving Tower

1601 Elm Street

Floor 33

Dallas, TX 75201

View Map

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