$50

Mothership-Certified Training

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Location

Grand Rapids

Grand Rapids, MI

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Refund Policy

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Refunds up to 7 days before event

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Description

Join Us for the First Mothership-Certified Training in Grand Rapids!


The Mothership Approach

A full day of interactive training will focus on these three subjects.

  • Better Understand Yourself- The importance of self-care and coming to terms with personal biases.

  • Better Understand Your Patient/Client- Learn to improve your patient’s journey during your care and how it can lead to greater impact.

  • Building Connection and Promoting Empowerment- Connect with your patients through positive communication using space, language and nonverbal cues.


What You Will Get

  • A new skill set to approach serving parents in a more empathetic way to drive connection and patient satisfaction.

  • A toolkit to help you continue improving the patient experience in your own practice.

  • Certificate of completion and Mothership-Certified designation on our website.


This training is intended to complement or contribute to...

  • Patient satisfaction and quality improvement initiatives.

  • Patient-centered/client-centered care initiatives.

  • Customer service initiatives.

*Lunch is included in the training fee.

*Exact location in Grand Rapids TBD, but it will likely be on the Grand Valley State Pew Campus

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Date and Time

Location

Grand Rapids

Grand Rapids, MI

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Refund Policy

Refunds up to 7 days before event

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