£15

Midlands Retail Forum presents; Hospitality Mindset

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Location

Aston University

Aston Triangle

Birmingham

B4 7EJ

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description

Description

Following on from the success of our previous event "Golden Quarter Update", the MRF are pleased to confirm the date for our next conference .... 29 January 2018 and the theme of the event will be Bringing a Hospitality Experience to Retail and Leisure.

Experience has been the buzzword for 2017 and seems set to remain for the coming year. A seamless and memorable experience (for all the right reasons) is the current demand for ensuring customer loyalty in today's fast paced world where expectations are always high and there is little to no room for errors or a poor experience going unnoticed or unannounced to the world.

This conference will look at how Bringing a Hospitality Experience through human and digital interaction can reap benefits for not only your customers but also for your business' reputation and longevity, and not just within the hospitality sector, but also with the retail and leisure sectors.

Guest speakers confirmed include multi-award winning businessman Paul Cadman and the owner of Birmingham's well established Kababish Restaurant which has welcomed and served the like of boxing legend Muhammed Ali and celebrities like Robbie Williams and Stereophonics.

The evening will have Industry Experts sharing their knowledge and experience as well as a Q&A Panel of Great Business Minds from the Retail, Lesire and Hospitality Industries. Refreshments and light snacks will also be provided.

We are pleased to announce that the conference will be hosted at Aston University:

Venue Address:
Susan Cadbury Lecture Theatre
Aston Business School Building
Aston University
Aston Triangle
Birmingham B4 7ET

There is local paid parking around and near to the university campus on Woodcock Street, Holt Street, Cardigan Street and Jennens Road.

The Agenda for the event is:

18:00 - 18:45: Registration and Networking
18:45 - 19:00: Welcome and Introduction to Aston University speaker
19:00 - 19:45: Main Speakers

19:45 - 20:10: Refreshments break
20:10 - 21:00: Panel Q&A
21:00 - 21:30: Close & Networking

We look forward to welcoming you to our event. In the meanwhile, join our community on Facebook and Twitter

NB: This event is for business owners and employees working at any level within the retail, leisure and hospitality sectors.

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Date and Time

Location

Aston University

Aston Triangle

Birmingham

B4 7EJ

United Kingdom

View Map

Refund Policy

No Refunds

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