Free

Microsoft Dynamics CRM Basic User Training

Event Information

Share this event

Date and Time

Location

Location

King County Chinook Building

401 5th Avenue

Training Room 613

Seattle, WA 98104

View Map

Friends Who Are Going
Event description

Description

There is a $50 fee for this course. After registration you will be contacted for your POETA information.

Learners must have an active Dynamics CRM license at the time of the course.

In Microsoft Dynamics CRM Basic User Training, users will learn:

  • CRM (Constituent Relationship Management) concepts and nomenclature
  • Accessing the King County CRM online client
  • System overview and navigation
  • Record creation and management
  • Quick search for information in CRM
  • Basic Advanced Find techniques

Students will also have the opportunity to practice:

  • Tracking Activities in CRM
  • Utilizing Dashboards and Charts
  • Workflows for Issues/Cases in CRM
Share with friends

Date and Time

Location

King County Chinook Building

401 5th Avenue

Training Room 613

Seattle, WA 98104

View Map

Save This Event

Event Saved