Micro Business Monday™ | #11 "Why I Failed as a Café Owner & Why You Won't"
In March 2014 I, along with my two business partners, launched a cafe. A year and a half later we closed - minus one original partner, plus one additional partner, and an experience that changed my perspective on life, relationships, and business.
During this open-format chat I'll get very candid and share our shortcomings, our "mini-wins", and how you can turn my mistakes into your success.
Some of the talking points include:
Creating a strategic plan
Customer Service vs. Customer Experience
*Light snacks will be served