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Meet ODA - Oracle Digital Assistant

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4 Julius Avenue

Lvl 4, Room 7

North Ryde, NSW 2113

Australia

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"A Digital Assistant is a multi-purpose chatbot (computer program) which attempts to maintain a conversation with a person".

We are delighted to announce that the next major release of our AI powered Digital Assistant platform is now generally available. This release represents a major evolution of our chatbot platform; it enables our customers to not only create and deliver multiple chatbots, but they can now organize them as multiple skills that are available via a single digital assistant. Users then access a suite of chatbot capabilities as if they were one composite service. The skill bots can also coordinate together to offer synchronized services. For example, instead of just booking an airplane ticket, a digital assistant built with this new version of our platform could coordinate the flights, rental cars, hotels and restaurants for a business trip. See the video example of a real Digital Assistant here.

New capabilities of this release include:

  • Create and deploy digital assistants that orchestrate access to multiple skill bots.
  • Create and deploy individual skill chatbots.
  • Coordinate activity routing between multiple chatbots.
  • A skill store for pre-built Oracle SaaS service skill chatbots, e.g. ERP, CX, HCM.
  • Initiate conversations with users proactively.
  • Usage and performance analytics.

Join us for this 2 day training to find out more about how Oracle is approaching this innovative and transformative technology to help build the next generation mobile channel.

Audience: Oracle Customers

Please select the appropriate ticket at check-out:

  • 2 Days - Join us for both days to get a Business Overview of the Digital Assistant and deep understanding of how Digital Assistants work, build your own Digital Assistant and integrate it into the Facebook Channel. Lunch will be served. Parking is available - please follow the signs upon arrival.

Agenda:

Day 1

  • Digital Assistant – the Next Generation Chatbots: Why Digital Assistants? Digital Assistants for Customers, Employees or Suppliers. All the cool use cases and demos we have been building!
  • Oracle Digital Assistant Platform: Building Blocks, Digital Assistant Builder UI, Machine Learning and NLP, Building your first Digital Assistant

Day 2

  • Custom Components and APIS: Tips and tricks to get started, Learn about API’s and best practices around integration and security.
  • Channel Integration: What is channel Integration, web hooks, Facebook, Alexa, Web-Chat Integration with Oracle Digital Assistants
  • Instant Apps: Optimise the uptake of Data in the conversation via the integration of Forms based UI.
  • FAQ: Learn how to build FAQ style Digital Assistants
  • Rich Analytics: Driving better outcomes with insights of interactions through Digital Assistants.


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Date and Time

Location

4 Julius Avenue

Lvl 4, Room 7

North Ryde, NSW 2113

Australia

View Map

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