This morning session, facilitated by Ellen Bass of the Capacity Institute and 501Partners' Stefanie Archer, focuses on creating manageable and sustainable systems for evaluating, measuring and improving organizational and program performance. If you've struggled to understand how your programs are faring, or knowing what would take them to the next level of success, this is the workshop for you.
You will engage in exercises designed to help you adopt a structure for building an outcomes management system to meet your mission, a model of continuous improvement, and a data feedback loop. Leave with a powerful new way of defining organizational effectiveness, and resources to advance the approach back in the office.
By the end of this workshop, participants will:
- Learn how to build a program outcomes management system
- Utilize benchmark tools to assess program effectiveness
- Know how to determine which core data you need in your database
- Access resources to implement this framework in the office
- Plan the next steps for engaging your organization in this work
Who should take this workshop:
Any and all staff interested in improving program performance and outcomes. Program staff, executive leadership, evaluation staff, development staff, and board members often take this training.
In the afternoon we are pleased to offer our Bootcamp PLUS: Salesforce for Case Management.
Track and report interactions with program participants to efficiently manage cases, track client progress, and showcase success. At the end of this workshop, you will be a confident user of the Cases object, and ready to manage your program data expertly, quickly, and painlessly.
Take one or both workshops!
About the presenters:
Ellen Bass launched and directs the Capacity Institute, which helps nonprofits build their performance management systems over two-years. Ellen has taught and coached staff from over 300 community programs on how to strengthen participant outcomes, programs, staff, strategy, partnerships, and fundraising.
Stefanie Archer is a Senior Salesforce Consultant at 501Partners. She has been involved with local nonprofits for the last 20 years, providing her expertise in building customized organizational systems for individuals, nonprofits and small businesses in the Greater Boston Area.