Meaningful Recognition and Expressions of Gratitude: The Link to Exceptional Experiences

Dr. Cindy Lefton has combined her knowledge as an organizational psychologist with her extensive experience as a registered nurse to develop strategies aimed at helping hospitals across the country positively impact their communication and collaboration. As a consultant for Psychological Associates and the Manager and Researcher, Patient Experience, Emergency Services at Barnes-Jewish Hospital, Dr. Lefton utilizes a variety of evidence and resources to guide patient care areas in creating and sustaining healthy work environments and positively impacting patient perceptions.