$0 – $295

Mastery - The Sales and Customer Service Conversation

Actions and Detail Panel

$0 – $295

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EWH Small Business Accounting

20670 Watertown Road

Waukesha, WI 53186

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Join Us for The Sales and Customer Service Conversation

About this event

This fast-paced session will cover our 5 Step Communication Model as applied to Sales and Customer Service. This model will empower you to facilitate effective conversations that convert more leads into business and customer interactions into more loyal customers by knowing how to transition for each step and aspect of the conversation.

From there, we will dive deep into rapport, learning how to warm up the conversation, and build trust and long-lasting relationships. These tools will make your conversations even more effective and efficient in terms of the time needed to build trust and in your ability to facilitate quality conversations.

Finally, we will apply these skills and provide additional helpful tips, whether it is a sales conversation or customer service conversation. Building on rapport, we will learn how to respond to customer questions or bring up a problem and complaints.

This session will empower you to lead your prospects or customers in a way that produces positive results and feels great in the process!

  • 5 Step Communication Model as applied to Sales & Customer Service
  • Facilitate effective conversations that convert more leads into business & loyal customers
  • Master Rapport
  • Handle customer resistance or sales resistance
  • Re-enforce & build on the tools learned in Sales Essentials and Beyond!

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Date and time

Location

EWH Small Business Accounting

20670 Watertown Road

Waukesha, WI 53186

View Map

Refund policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

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Organizer EWH Small Business Accounting

Organizer of Mastery - The Sales and Customer Service Conversation

If it weren’t for managing the finances in your business, it would be your dream job! Sound familiar? Most business owners don’t like dealing with the day-to-day accounting needs of their small business. Payroll, accounting, taxes, and balancing your checkbook isn’t fun…at least not for you. At EWH Small Business Accounting, numbers are our dream job! We enjoy them, are great at them, and take care of them so you don’t have to.

Any good business owner knows they are only as strong as their numbers – You need to be able to report on them, understand them, and trust them. At EWH we help you find strength in your numbers – no matter where you are at in your small business’s life cycle or what industry you are in, we’ll provide you with the right tools and services to simplify your finances and save you money.

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