Mastering the art of the difficult conversation

Welcome to Mastering the art of the difficult conversation, hosted by Lucy Clemas, Founder of The People Mix.

Whether it’s about performance, attendance, behaviour, team dynamics or feedback, many workplace issues linger or escalate simply because the right conversation never happens. Join us for this interactive workshop where you'll learn the tools and techniques to navigate difficult conversations in the workplace with ease. We’ll explore:
✨ Why we avoid tough conversations in work (and how to reframe them)
✨ Practical frameworks to prepare and navigate diffuclt conversations with confidence
✨ How to stay calm, clear and compassionate, even when emotions run high
✨ Real examples and simple tools you can use straight away

Workshop spaces limited to 15, to ensure plenty of opportunity to learn and be curious.