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Managing Your Customers Online - July 16, 2015


Thursday, July 16, 2015 from 9:00 AM to 10:30 AM (PDT)

Managing Your Customers Online - July 16, 2015

Registration Information

Type End Quantity
"Managing Your Customers Online" Webinar Ended Free  

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Event Details

ONLINE WEBINAR - You will receive an email invitation with a link to logon to the webinar after registering.


Managing Your Customers Online

This Customer Relationship Management (CRM) course covers the benefits of using CRM tools to advance the operations of a small business. This course will cover: how businesses use CRM tools to increase revenue, to lower operating costs, and to attract and retain customers; how CRM can be used to support marketing, sales, product development, and customer service efforts; how CRM is used to organize, automate, and synchronize business processes across multiple departments and teams; and how to select and implement an appropriate CRM solution, including a survey of popular CRM products and services.

Have questions about Managing Your Customers Online - July 16, 2015? Contact CARAT




California Resources and Training (CARAT) is a small nonprofit in operation since 1994 providing capacity building and training for small businesses. Sponsorship provided by funders (Bank of the West, Comerica Bank, US Bank, Wells Fargo) allows CARAT to provide free training in online technologies to our small businesses.

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