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Managing Your Business' Online Reputation: A Precious and Powerful Asset

Wednesday, March 28, 2018 from 11:30 AM to 1:00 PM

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AB Seminars Mar 28, 2018 Free  

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Managing Your Business’ Online Reputation – A Precious and Powerful Asset

A negative online review is like having toilet paper stuck to your shoe.

Take care of it quickly and others will share a good-hearted laugh with you.

Ignore it and they’ll avoid you like the plague!

A whopping 92% of consumers read online reviews before contacting your business and star rating is the number one factor they use to judge it.

In fact, 88% of people say they trust customer reviews as much as they do personal recommendations of their friends, family, and colleagues!

What do your potential customers discover when they research you online?

If you’re neglecting your online reputation, you might have that metaphorical toilet paper stuck to your shoe.

Get it taken care of quickly.  Learn how to manage this powerful business asset:

  • Testimonials or reviews – which are more effective?
  • How to handle bad reviews
  • Leveraging 5-star reviews
  • How to ask for and get more reviews
  • The negative impact of “astroturfing”
  • Why old reviews do you more harm than good
  • Managing your reputation on social media

 

 Lynn Ruby

Lynn Ruby, award winning marketing strategist, works with small businesses, solo-preneurs and professional organizations to implement marketing strategies to meet their sales goals. She is the founder of The Ruby Marketing Agency, a full-service firm that offers coaching, consulting and “done for you” marketing services.

 

Since 2008, Lynn has worked with hundreds of businesses who are really good at what they do and yet are sometimes confused, intimidated or overwhelmed by online marketing. Known for her edgy professionalism, Lynn has a realistic, results oriented approach to marketing and is a straight
shooter about what does and doesn’t work.

When: Wednesday, March 28 from 11:30 a.m. to 1 p.m. (Networking and bring your own lunch from 11 a.m. to 11:30 a.m.)

Where: Better Business Bureau, 1010 E. Missouri Ave., Phoenix, 85014

*Free for BBB Accredited Businesses and bring a friend. $15 for non Accredited Businesses. Payment will be collected at seminar. (cash or credit/debit accepted)

 

 

Have questions about Managing Your Business' Online Reputation: A Precious and Powerful Asset? Contact the organizer

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When & Where


Better Business Bureau
1010 E. Missouri Ave.
Phoenix, AZ 85014

Wednesday, March 28, 2018 from 11:30 AM to 1:00 PM


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Managing Your Business' Online Reputation: A Precious and Powerful Asset
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