Managing Quality and Service Delivery
Learn how to improve quality and delivery of services in this online event - it's all about managing like a pro!
Date and time
Location
Online
Refund Policy
About this event
- Event lasts 2 hours
Welcome to the Managing Quality and Service Delivery event! Join us online for an insightful session on enhancing customer satisfaction and improving service delivery. Our expert speakers will share valuable tips and strategies to help you streamline processes and maintain high standards of quality. Whether you're a business owner, manager, or simply interested in service excellence, this event is perfect for you. Don't miss out on this opportunity to learn and network with like-minded professionals. Register now to secure your spot!
Unlock a world of opportunities with our course, “Managing Quality and Service Delivery“. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course’s end, you’ll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service.
Learning Outcomes
- Comprehend the importance of stakeholder understanding and its impact on quality.
- Identify the key components of service delivery and their correlation with quality.
- Grasp the principles of continuous improvement and its essential role in service quality.
- Recognise various quality theories and their application in real-world scenarios.
- Develop strategies for effective team building and understanding team responsibilities.
Why buy this Managing Quality and Service Delivery course?
- Unlimited access to the course for forever
- Digital Certificate, Transcript, student ID all included in the price
- Absolutely no hidden fees
- Directly receive CPD accredited qualifications after course completion
- Receive one to one assistance on every weekday from professionals
- Immediately receive the PDF certificate after passing
- Receive the original copies of your certificate and transcript on the next working day
- Easily learn the skills and knowledge from the comfort of your home
Certification
After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this Managing Quality and Service Delivery course for?
- Managers aiming to enhance their quality management skills.
- Individuals looking to delve into the realm of service delivery.
- Teams keen on adopting continuous improvement techniques.
- Those curious about theories shaping the world of quality.
- Aspiring leaders striving to grasp stakeholder dynamics.
Prerequisites
This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
- Quality Manager: £40,000 – £60,000
- Service Delivery Manager: £45,000 – £70,000
- Continuous Improvement Specialist: £35,000 – £55,000
- Stakeholder Relations Officer: £30,000 – £50,000
- Team Building Consultant: £50,000 – £75,000
- Quality Assurance Analyst: £25,000 – £45,000
Disclaimer:
This is an online course consisting of pre-recorded sessions. Access to the course will be granted within 24 hours of enrolment.