Event Details

Duration: 1-Day Practical Training (8 Hours)
Timing: 9:00 AM – 5:00 PM (including breaks)
Location: Location shared via email ( Complete Address )
Format: Classroom Training (Virtual option available on request)
Language: English
Certificate: Course Completion Certificate
PDUs Awarded: 8 Professional Development Units
Contact: info@learnerring.com

📌 Short Summary for Event

A powerful 1-day workshop that equips managers with the skills to set effective goals, improve employee performance, manage difficult conversations, and foster a high-performing team culture. Perfect for managers, supervisors, and team leaders who want to boost productivity and strengthen team engagement.

📘 Event Description

Effective performance management is one of the most powerful skills a manager can master. This highly practical 1-day Managing Performance Training is designed for supervisors, team leaders, and managers who want to build stronger teams, improve productivity, and create a motivated, accountable workforce.

Throughout the day, participants will learn proven strategies for goal setting, performance communication, behaviour-based feedback, and coaching techniques that help turn poor, average, and high performers into consistent contributors.
Instead of focusing on paperwork and processes, this workshop emphasizes real conversations, practical tools, and people-centered performance improvement methods that can be applied immediately in the workplace.

By the end of this session, attendees will feel confident in handling performance challenges, engaging team members, and driving measurable results.

🎯 Key Learning Outcomes

By attending this session, you will learn how to:

✔ Set clear, aligned goals that connect individual work to team success
✔ Identify the real causes behind poor performance
✔ Conduct constructive performance conversations using structured communication tools
✔ Coach, support, and motivate low, average, and high performers
✔ Strengthen accountability, ownership, and consistent follow-through
✔ Build a performance-driven team culture that increases morale and productivity

🧰 Who Should Attend

Team Leaders
First-line Managers
Supervisors
New Managers
HR Professionals
Anyone responsible for employee performance and team results

📅 1-Day Training Agenda (9:00 AM – 5:00 PM)

(Line-by-line layout for Eventbrite)

9:00 AM – 9:15 AM
Welcome, Introductions & Workshop Overview

9:15 AM – 10:00 AM
Understanding Performance Management
– Why performance management matters
– Elements of a strong performance culture

10:00 AM – 10:45 AM
Setting Clear & Aligned Performance Goals
– SMART & behavioural goal-setting
– How documentation supports accountability

10:45 AM – 11:00 AM
Tea/Coffee Break

11:00 AM – 12:00 PM
Diagnosing Causes of Poor Performance
– Skill vs. will issues
– Identifying mindset and behavioural barriers

12:00 PM – 1:00 PM
Developing Low & Average Performers
– Coaching techniques
– Creating improvement plans
– Encouraging consistent progress

1:00 PM – 2:00 PM
Lunch Break

2:00 PM – 2:45 PM
Guiding & Motivating High Performers
– Setting stretch goals
– Encouraging innovation
– Balancing freedom and accountability

2:45 PM – 3:30 PM
Communication Tools for Performance Discussions
– Using the DESC model
– Structuring feedback for clarity and impact

3:30 PM – 3:45 PM
Break

3:45 PM – 4:30 PM
Performance Conversations Practice
– Real-life scenarios
– Role-play and peer review
– Handling difficult conversations confidently

4:30 PM – 5:00 PM
Managing Conflict & Discipline
– Addressing issues early
– Maintaining professionalism
– Creating win-win outcomes

5:00 PM
Closing, Q&A & Certificate Distribution

Managing Performance 1 Day Workshop | Phoenix, AZ