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Managing Difficult Conversations (MGR) - Spokane

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HUB International

501 South Bernard Street

Second Floor

Spokane, WA 99204

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Managing Difficult Conversations (MGR) - Spokane

1:00 pm - 3:30 pm

Managing Difficult Conversations (MGR): Not all managers have the skills necessary to make difficult conversations productive. Yet, chances are if you haven't already had a difficult conversation at work, you will at some point. Since avoidance can become an obstacle to excellent performance, your ability to proactively handle these conversations positively and effectively will help you become a successful leader. In this workshop we will:

Recognize what makes a difficult conversation difficult

Learn techniques to avoid avoidance

Review tips on how to gain clarity about the situation

Examine the important communication skills needed for a productive conversation

Explore ways to prepare & structure the difficult message

This program is designed for: All management personnel.





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Date and Time

Location

HUB International

501 South Bernard Street

Second Floor

Spokane, WA 99204

View Map

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