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Managers Service Excellence UPTURNco. Academy

UPTURNco

Tuesday, August 6, 2019 from 8:00 AM to 12:30 PM (AST)

Managers Service Excellence UPTURNco. Academy

Ticket Information

Ticket Type Sales End Price Fee Sales Tax Quantity
Professional Service Program
Programa completo de 8 semanas donde te desarrollaras y fortalecerás destrezas y procesos para mantenerte enfocado en la experiencia del cliente y el empleado. Ofrece en tu empresa una propuesta de valor añadida al establecer modelos y consistencia en los procesos. Desarróllate para que seas más proactivo y enfocado en el servicio. Service Excellence Academy te brindará el apoyo y herramientas necesarias para convertirte en un líder del servicio.
Aug 6, 2019 $1,500.00 $0.00 $60.00

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Event Details

Managers Excellence Program

Add value to your company with a management team focus on processes and people development aimed at optimizing the value of your business through your people. Establish models and processes to maximize the potential of your people . Align your organization at all levels, keep your objectives and goals aimed at optimizing the value and maximize the most valuable assets of your company; people. Lead a service excellence team proactively.

We will help you:

 
  • Create a customer centered culture

  • Focus on the leader’s role in service excellence

  • Develop coaching strategies for customer service

  • Set goals and expectations

Learn how to:

  • Delegate for service

  • Provide constructive feedback

  • Communicate to inspire

  • Measure service impact

  • Manage financials of customer service

  • Create a work schedule

 

Who can participate?

  • Managers

  • Supervisors

  • Team Leaders

  • Coordinators

 

Develop Customer Centric Leaders.

Focus your organization and lead.

 


Calendar

Our program meets weekly for 8 weeks. In each 4-hour workshop our consultants discuss the selected topics in which the participant will know the concepts, develop processes, implement strategies and more.

Place

We offer all our workshops in Inova, Caguas. The registration takes place at 8:00 a.m. and we begin work at 8:30 a.m.

 

Schedule

  • Thursday, August 8, 2019

  • Thursday, August 15, 2019

  • Thursday, August 22, 2019

  • Thursday, August 29, 2019

  • Thursday, September 5, 2019

  • Thursday, September 12, 2019

  • Thursday, September 19, 2019

  • Thursday, September 26, 2019

Have questions about Managers Service Excellence UPTURNco. Academy? Contact UPTURNco

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When & Where


Inova Caguas

Caguas, PR 00725

Tuesday, August 6, 2019 from 8:00 AM to 12:30 PM (AST)


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Organizer

UPTURNco

UPTURNco es el equipo de Recursos Humanos que te ayuda a que esta área sea fácil y libre de dramas, para que puedas maximizar el potencial de tu empresa y tu gente, mientras te enfocas en crecer.


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