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MANAGEMENT SKILLS DEVELOPMENT (For Senior Secretaries and Personal Assistan...

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Location

HCA Learning Centre. Acme House 2nd Floor, 23, Acme Road, Ogba, Ikeja, Lagos

Royal Tropicana Hotel, Plot 764 Cadastral Zone B05, Behind Mountain of Fire Ministry, Utako, District Abuja

Nigeria

Event description

Description

Program Overview:
This workshop is designed to enhance the performance of participants. It is for them to appreciate their support role in organizational growth by assisting and managing their boss to meet set organizational objectives/goals.

FOR WHOM:
Senior Secretaries, Confidential Secretaries, Personal Assistants, Executive Assistants and Executive Secretaries.

LEARNING OBJECTIVES:
At the end of the programme, participants will be able to:
* appreciate their roles and responsibilities as secretaries and personal assistants.
* appreciate their role as managers of their bosses and be able to make substantial planned contributions towards meeting the executive targets of their bosses.
* organize and handle their routine jobs more effectively.
* appreciate management principles and its application in the work environment.

COURSE CONTENT

*The Nigerian business environment (An overview)
*Roles / Expectations and Competencies Required of Top Secretaries
*The Management process
*Traits of an effective secretary/personal assistant
*Business etiquette:
- Dressing, gender issue in workplace
- Receiving Visitors, Telephone Manners
- Business Travel / Logistics Arrangements.
*Office Management.
* Managing Office Space / Arrangement
* Managing the boss
*Effective record keeping/routine management
- Documents and Mails Handling
- Files Management and Information Retrieval
- Managing Petty Cash and Office Stationaries
*Developing effective communication and Interpersonal skill
- Scheduling Meetings and Writing Minutes
- Communicating Effectively – Written and Oral
*Effective time management for personal effectiveness
- Managing Self for Effective Time Use
- Setting priorities/ Setting Smart Goals
*Developing Positive Work Attitude / Self Comportment
*Health and Safety Management Tips
-Office Ergonomics
*Corporate secrecy and confidentiality
*Career development
-Career Trends for Professional Secretaries and Personal Assistants
- Tips for Career success

RESOURCE PERSONS

Kunle Ogunsola: M.Sc., FCIS, ACA, Head Consultancy Dept, The Chartered Institute of Secretaries and Administrators of Nigeria. Mr. Ogunsola has worked in administrative secretary before joining ISCAN as the Assistant Registrar. He will bring his experience to bear on this program.

Abiodun Odeyemi MCIPS (London), M.Sc., Managerial Psychology. An experienced management practitioner with over 15years of post graduation work experience spanning the manufacturing, energy, and service sector of the economy. Mr Odeyemi is a specialist strategic management, employee motivation, customer service and productivity improvement. Mr. Odeyemi was the Asst. Gen. Manager Supply Chain, Pivot Engineering Ltd before venturing into consultancy. He will bring his experience to bear on this program.

WORKSHOP FEE:
N90,000 per participant, VAT - N4,500
Note: this covers Workshop Fee, Full Break fast, Lunch, course materials and certificate of attendance.
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533

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Date and Time

Location

HCA Learning Centre. Acme House 2nd Floor, 23, Acme Road, Ogba, Ikeja, Lagos

Royal Tropicana Hotel, Plot 764 Cadastral Zone B05, Behind Mountain of Fire Ministry, Utako, District Abuja

Nigeria

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