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Making Voice of the Customer (VoC) Count

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Abstract: Learn why integrating VoC as a requirement into future product planning leads to better quality and improved customer experience. We’ll share proprietary research that illustrates why VoC is essential to the product planning process, and how to go about it to convince your company to adopt the practice.

Speaker: Donna Imam leads Austin, Texas based product firm Inteleaf (www.inteleaf.com) specializing in b2b emerging technology research, product conceptualization, strategy, marketing and custom experience design. Check her LinkedIn: www.donnaimam.com to see if you want to attend.

Attendance to the event qualifies for 0.1 RU credit, this will be issued via email within a week of the event (ensure you register with a valid email address to receive your attendance RU).

How to connect:

Join the meeting: https://join.me/asq-1414-education

Monday, February 12, 2018 11:00 AM cst
Central Time (US & Canada)

* A small apps of Joinme needs to be installed before. You may connect via your computer device and/or phone line (please kindly ensure you mute your line)

In my time zone? (https://join.me/timezone/1542039300000/1542047400000)

To dial in by phone:
United States - Atlanta, GA
+1.404.400.8750
United States - Cambridge, MA
+1.857.706.3435
More phone numbers (https://join.me/intphone/558262817/0)

***Please dial the Conference ID:
558-262-817 #

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