Congratulations! You have been selected by DISH leadership to participate in the Louisville Strategic Anchor Meeting. This is an exclusive opportunity for you, and a limited number of top retailers in your region, to gain valuable insight from DISH experts. We’ve customized the topics of this meeting to focus on the needs of your high volume business. The tone of this meeting is very collaborative, so it will have a lot of two-way dialogue where we share data and best practices as you provide insightful feedback. Our special guests from our corporate office in Denver will be:
Customer Experience – data and tactics to reduce churn, customer calls to CSC, and improve overall customer satisfaction
Reducing Risk – understanding cause and effects of fraud and how to avoid them, in particular duplicate accounts and third party
Retail Services – top call in reasons and self-serve options and best practices to resolve issues
**This meeting will be followed by a thank you dinner, where we can continue talking strategy while we show our appreciation for your commitment to DISH. We’ll see you there!
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