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Leveraging ML and AI for Customer Success: Team Meeting (In Person)

Consortium for Service Innovation

Wednesday, August 8, 2018 at 9:00 AM - Friday, August 10, 2018 at 12:00 PM (EDT)

Leveraging ML and AI for Customer Success: Team...

Registration Information

Type End Quantity
Team Meeting: In-Person Attendance
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Ended Free  

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Event Details

Register on this page to attend the meeting in person.  To attend online only, please click here.

 

Join us outside Boston to review the current member experiences with automation and explore possibilities of leveraging the emerging automation capabilities (text analytics, machine learning and artificial intelligence) in support.  We'll discuss:

 

  • The automation and analytics landscape (text analytics, machine learning and artificial intelligence)

  • The role of the Data Scientist

  • Opportunities to apply automation capabilities

  • Member experiences

  • Business processes around the use of automation


Agenda


Wednesday 9:00 am to 5:00 pm
Thursday 9:00 am to 5:00 pm
Friday 9:00 am to 12:00 pm

Airport: Boston Logan International (BOS)

 

Hotels: (within a mile of the office)
Residence Inn by Marriott
Sheraton Needham Hotel

Dress is business casual.

Hosts: Greg Oxton, Melissa George, and Kelly Murray

Participant Level Members are typically entitled to one attendee per meeting. Additional attendees may attend only if there is space available.  Please use the "Contact" link below to check on availability.

Have questions about Leveraging ML and AI for Customer Success: Team Meeting (In Person)? Contact Consortium for Service Innovation

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