Level 1 - IT Support Help Desk Technician

Level 1 - IT Support Help Desk Technician

Welcome to our online event where you'll learn the ropes of being an IT Support Help Desk Technician! Whether you're a newbie or looking to brush up on your skills, this event is perfect for you. Join us for interactive sessions, hands-on activities, and expert guidance from seasoned professionals in the field. Get ready to dive into the world of troubleshooting, customer service, and technical support. Don't miss out on this opportunity to kickstart your career in IT support!

Feeling frustrated with your current path? Do you dream of a dynamic career in technology? Look no further! Our Level 1 IT Support Help Desk Technician course equips you with the foundational skills to thrive in it support jobs sector. You’ll gain a comprehensive understanding of information technology (IT) support and services through a captivating blend of theory and practical exercises.

This beginner-friendly course empowers you to launch your IT career with confidence. Master essential modules like communication and networking and delve into database storage and project management. By the end, you’ll be well-equipped to tackle IT support jobs and contribute meaningfully to the ever-evolving world of technology.

Learning Outcomes:

• Grasp the core principles of IT support and services.
• Develop strong communication and networking skills.
• Gain proficiency in essential software applications like word processing, presentations, and spreadsheets.
• Understand the fundamentals of database storage.
• Equip yourself with project management techniques for the IT field.

Why buy this Diploma Level 1 – IT Support Help Desk Technician Course?

1. Unlimited access to the course for a lifetime.
2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
3. Structured lesson planning in line with industry standards.
4. Immerse yourself in innovative and captivating course materials and activities.
5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
6. Flexibility to complete the Course at your own pace, on your own schedule.
7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
8. Unlock career resources for CV improvement, interview readiness, and job success.

Certification

After studying the course materials of the Diploma in IT Skills and Technology you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this Level 1 – IT Support Help Desk Technician course for?

• Individuals seeking a career change into IT support.
• Recent graduates looking to enter the workforce.
• Anyone interested in developing foundational IT skills.
• Professionals seeking to upskill in the technology sector.
• Career-changers aiming for IT support jobs in London.

Prerequisites

This Diploma in IT Skills and Technology was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

• IT Support Technician: £22,000 – £30,000 Annually
• Service Desk Analyst: £25,000 – £35,000 Annually
• Network Help Desk Analyst: £28,000 – £38,000 Annually
• IT Support Specialist: £30,000 – £40,000 Annually
• Network Administrator: £35,000 – £45,000 Annually
• System Administrator: £40,000 – £50,000 Annually

Disclaimer:
This is an online course consisting of pre-recorded sessions. Access to the course will be granted within 24 hours of enrolment.