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LEARNING LAB: Key Concepts of Crucial Conversation

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DreamBank

One North Pinckney

Madison, WI 53703

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It’s a skill everyone should have in their toolbox – the ability to talk when the stakes are high. Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – no matter where you are in your career. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

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DreamBank

One North Pinckney

Madison, WI 53703

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