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Unity Center of Tulsa

1830 South Boston Avenue

Tulsa, OK 74119

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Description

When people are in conflict, they are not on their best behavior, but they are acting out a story. Learn how to hear the conflict story being played out in the anger, actions, and language right in front of you. This workshop explores root causes of all conflict and applies them to everyday conflict situations. Learn to diffuse anger by using the magic question and assertive listening techniques.

  • Stay cool while others are losing their heads.
  • Help identify the root causes of the conflict instead of being confused by all the drama.
  • Learn your conflict buttons and keep others from pushing them.
  • Get everyone back to comfort quicker.
  • Avoid future conflicts.

Workshop content:

The root cause of all conflict

The only two strategies to resolve conflict

The magic question

Your conflict response style

How to listen to the conflict story

Conflict practice scenarios

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Date and Time

Location

Unity Center of Tulsa

1830 South Boston Avenue

Tulsa, OK 74119

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