Leading a Multigenerational Workforce
Wednesday, July 17, 2013 from 3:00 PM to 6:00 PM (PDT)
Registration: 2:30 – 3:00 pm
Course: 3:00 – 5:00 pm
Reception / Networking: 5:00 – 6:00 pm
2 HRCI Credits
Instructor: Arlene Lieberman, RHU, Principal, Employee Benefits Division, Barney & Barney LLC
For the first time in American history, there are four generations working together in the workplace. HR plays a critical role in determining how generations integrate within an organization and in improving its business environment. This course will provide HR professionals an overview of the four generations, as well as tangible strategies for dealing with members of each generation within their organizations. Attendees will gain an understanding of generational attitudes toward work and what these attitudes mean for their organization in areas such as communication, management, employee benefits, recruitment, and retention of each generation.
Identify four generations in the workplace and define them by experience and events
Offer strategies for HR professionals to communicate effectively across generations
Determine best practices to manage generations successfully in an organization
Create organizational culture that is cross-generational friendly
Understand the generational needs in terms of benefit program planning
Review how to best attract and retain members of each generation
Learn how to minimize generational clashes at work and keep each generation challenged
Arlene has dedicated over 30 years to the employee benefits and insurance industry and is responsible for the development and design of employee benefit packages for large national and international employer groups. As an expert and consultant on generational attitudes and communication styles in the workplace, Arlene provides extensive analyses of her client’s demographics to assist them in designing an effective benefits and communication program to meet the various needs of their employee population. She works closely with her clients in establishing strategic short and long term objectives to control benefit costs. She has implemented numerous Consumer Driven models supported by Health and Productivity Wellness Programs to support this strategy.
Arlene holds a Master of Science degree in education. She also has the distinguished designation of Registered Health Underwriter (RHU) which demonstrates her commitment to the employee benefits field. Arlene Lieberman joined Barney & Barney in 1997 and became a Principal (owner) in the Employee Benefits Department in 2002. She is a Practice Group Leader and a member of Barney & Barney’s board of directors, which is made up of senior leadership and has responsibility for overall governance matters and setting strategic direction for the firm.