Dates: Tuesdays, April 18 - July 18, 2017
10 sessions - No class on 4/25, 5/30, 6/27 & 7/4
Time: 8:00 am - 12:00 pm
What is Leadership Development Essentials?
Leadership Development Essentials is a series of ten (10), four-hour sessions that are highly interactive and utilize a variety of instructional techniques including: group discussions, role playing, self-assessments, homework, and practical applications. Participants are encouraged to bring real life issues to each session to facilitate on-the-job application of the skills learned.
Participants need to understand how to effectively manage today's workforce in the day to day operation of the organization. Leadership Development training will enhance the skill set necessary to better understand their responsibility and authority to effectively manage their workforce.
Outline of Sessions:
Week 1: Leadership Skills for Team Leaders/Supervisors/Managers
Successful leaders are those who are able to adapt to the unique demands of the situation. This module covers effective delegation that enables team leaders, managers and supervisors to focus their efforts on higher value added activities. Participants learn how to apply responsibility and authority to effectively manage and motivate a workforce.
Week 2: Effective Communication Skills
Participants will learn about different communication styles and techniques that create different communication perceptions. They will learn what types of approaches are necessary to communicate effectively in different types of situations.
Week 3: Conflict Resolution
Participants will learn their personal approaches to stressful situations through assessment and understand how to address various levels of anger and stress. This workshop helps employees through the conflict resolution process, and shows them the skills to resolve conflicts on their own.
Week 4: Motivation
Participants learn how to evaluate and implement motivational theory and various techniques that can be used to foster a high performance environment. Participants discuss situations that help them apply the material on the job.
Week 5: Time Management
Participants will become familiar with the planning, organization and time management skills necessary to set realistic goals that are aligned to business needs, develop effective action plans to achieve goals, and to manage time wisely. They will be instructed on the use of spreadsheet tools to help organize hard to manage projects and timelines.
Week 6: Developing a Culture for Growth Based on Teamwork, Trust and Transparency
Participants learn the importance of healthy employee relationships; what strategies motivate to improve morale; understand the strategy that employees are the company's number one asset, and to instill true sense of ownership. Students will participate in trust building activities to develop mutual respect, openness, understanding and empathy, as well as helping to develop communication and teamwork skills.
Week 7: Change Management
This program helps individuals identify and develop the skills that make them more effective at leading change, whether the change is one they have chosen to initiate or one they have been asked to implement. Additionally, attendees gain an understanding of change reactions and how to deal with them.
Week 8: Legal Responsibility and Workforce Diversity
Participants will develop an understanding of the legal side of supervision and acquire the knowledge to proficiently deal with a variety of employment and legal issues. Real-life episodes are discussed and the ramifications of not complying with employment laws are addressed.
Week 9: Performance Evaluations and Progressive Discipline
This session focuses on conducting fair and legal evaluations and providing effective performance feedback utilizing subjective criteria. Participants will learn to evaluate and manage the performance of their subordinates.
Week 10: Leading a LEAN Enterprise:
The final module covers the key principles of lean management - leader standard work, visual controls and daily accountability process. Additionally, attendees learn how visual controls bring process focus to life, tie in LEAN's requirement for highly disciplined execution, and make leaders' new jobs far easier to explain, model and evaluate.
Who Should Attend? CEO's, VP's, District Managers, Directors, Supervisors, First time supervisors, front-line and mid-level supervisors, Foremen, Coordinators, and Team Leaders responsible for directing the workforce