RM200 – RM490

KPI for Organization Success

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Location

Hartsford Conference Centre

Crown Regency Serviced Suites

12 Jalan P Ramlee

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 50250

Malaysia

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Refund Policy

Refund Policy

No Refunds

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Description

KPI FOR ORGANIZATION SUCCESS


Overview

Most people struggle to find good KPIs and performance measures and struggle to get them to improve performance - because of the performance measurement practices they have. Many of the most common KPI practices, paradoxically, are actually bad habits that cause our struggles!

KPI is one important tool both for translating strategy into action and for monitoring progress at a strategic level. Most goals are achieved not through the efforts of a single person, but by multiple people in a variety of departments across an organization. This has now been recognised widely in organisations and companies are in the process of designing and implementing KPIs in the form manageable to employees.

This 1-day workshop will help participants to align understanding of the strategic planning process, use of terminology, the quality of written KPIs, as well as alignment between organization, departmental and individual KPIs.

“If the right KPIs are used correctly it is an ‘all round win’ for front line people, management and owners.”

Course Objectives

  • Understand the principles of KPI concepts
  • Deploy & promote good practice in KPI activation, reporting and visualization
  • Actual setting departmental KPI Metrics
  • Identify barriers to achievement of KPIs & its action plan
  • Guideline on implementing KPIs
  • Designing the Scoring Mechanism for performance management
  • Learn tracking KPI using Excel

Methodology

Participants will be guided through practical steps with lectures, case studies & group discussions.

Who Should Attend

Managers, executives, officers, project team leaders and any staff who need to set KPIs and goals for their team as well as guide their subordinates to set relevant KPIs and goals.

Course Facilitator

Dr Steven Liew is a fellow member of the Chartered Institute of Management Accountants, UK and is a Chartered Accountant by profession.

Dr Steven brings to you more than 30 years of working experience in senior financial and operational management positions spearheading the profitability and growth of companies. He is actively involved in speaking and training in Malaysia and Asia Pacific region.

Dr Steven specializes in GST and provides consultancy and training specializing in Fast Closing Monthly, Strategic Planning, KPI, Balanced Scorecard, Budgeting, Accounting, Financial Management, Cost Reduction, Credit Management and Loan Recovery.

He had conducted various seminars for corporate clientele including AICB, Antah Schindler, Association of Credit Management Malaysia, Bank Islam Brunei Darussalam, Brunei nvestment Agency, CCM, CIMA, Continental Tyres, Diners Club, Elk-Desa Capital, Fuji Xerox, Giant, LexisNexis, Malaysian Institute of Management, MIA, Ministry of Development Brunei, Ministry of Finance Malaysia, Ministry of Foreign Affairs Malaysia, Nestle, Perodua, Proton Edar, RISDA, Sabah Electricity, Sime Darby, SME Corporation Malaysia, Sony Malaysia, SPNB, Telekom Brunei, UCSI and UDA Holdings.



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Date and Time

Location

Hartsford Conference Centre

Crown Regency Serviced Suites

12 Jalan P Ramlee

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 50250

Malaysia

View Map

Refund Policy

No Refunds

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