Keeping Customers Connected: How Wi-Fi Quality & Pricing Shape Churn.
Duration: 45 minutes.
Date: November 6, 2025.
Time: 01:00 Pacfic time | 04:00 Eastern time | 16:00 U.K. time | 21:30 Delhi | 00:00 Singapore. (November 7th ,2025)
In many countries, the broadband market has matured, growth is stalling, and churn
is costing ISPs dearly. Some providers now lose 15–20% of their broadband
customers every year, then spend heavily just to replace them.
Join the Wireless Broadband Alliance for this exclusive webinar as we reveal
brand-new survey insights from real consumers on:
- The latest home Wi-Fi usage patterns
- Satisfaction levels with Internet service providers
- The top reasons customer’s churn
- How price and quality influence retention
- Which value-added services matter most to consumers
Learn actionable strategies to reduce churn, boost customer loyalty, and protect
your bottom line.
