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KCS v5 to v6 Study Session

KCS Academy

Thursday, July 20, 2017 from 8:00 AM to 9:30 AM (PDT)

KCS v5 to v6 Study Session

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Upgrade your KCS certification to v6!  If you're KCS v5 certified, join Melissa George for the final study session in preparation for the Bridge Exam - a 25 question, non-proctored, 60 minute online test that updates your certification to KCS v6.

Please note: The KCS v6 Bridge exam will only be available for one year from the KCS v6 publication date and must be passed by August 31, 2017.

The KCS v6 Bridge Exam contains questions on the new objectives and changes that were added to KCS v6.  On this call, Melissa will review these changes and the Study Guide, including:

  • KCS Principles and Core Concepts
  • Expanded article attributes that give organizations more flexibility in managing their knowledge
  • Updates to the measurement framework including:
    • organizational value indicators
    • KCS health indicators
    • measures to optimize the support network
Have questions about KCS v5 to v6 Study Session? Contact KCS Academy
Consortium for Service Innovation

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