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KCS in Action: KCS at Small Scale

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Join Aprill Allen, Certified KCS Trainer, as she discusses the benefits of KCS for smaller organizations. Startups, scaleups, and small-medium enterprises have prime motivators for KCS that may differ from large enterprises. Aprill will share her approach and some of the common themes that she's seen in a few of the scenarios she's worked on.

As always, there will be time for questions and discussion.

KCS is a registered service mark of the Consortium for Service Innovation.


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Online

Pacific Daylight Time

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