CA$1,300 – CA$1,500

Kanban System Design (KMP I) Toronto, ON

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One King West Hotel

1 King Street West

Toronto, ON M5H 1A1


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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description


Course Details

Many organisations face common issues like delays, disruption of plans from unplanned activities & emergencies, slowness to react, overburden of people, poor quality and unhappy customers.

Sound familiar?

agile42’s highly interactive 2-day introduction to Kanban System Design provides an energetic and engaging introduction to the Kanban management method. Participants learn The Kanban Method, understanding its foundational principles and how to effectively put them into practice to address the above mentioned issues and more.

Games and activities will provide hands-on experience and let participants understand that Kanban is not just “putting post-its on a board” and how it fits very different contexts like product development and service delivery.

Attendants will learn how and why flow of work is slowed down or stopped and will learn how to deal with overburden, bottlenecks and queues to smooth and optimise the flow of value through their system

We will look at how and why Kanban is a flexible approach to manage change, and how to design and setup fast learning experiments.

Bring your own problems and questions!

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Who Should Attend

This course is designed for any professional who is responsible for product/project delivery or part of a delivery or service team. Kanban works across all levels of an organisation, from senior members of staff to members of delivery teams and is appropriate for anyone wishing to improve their working environment and delivery capability.

Course Outline

Learning Objectives:

  • What is Kanban. Understand its roots, the principles and the practices.

  • How to visualise work, identifying dysfunctions and issues.

  • Balancing demand and capacity.

  • How to work with shifting priorities.

  • How to deal with interrupted work and multi-tasking.

  • Adopting a service oriented mindset.

  • Using metrics and charts to improve process and delivery.

  • Selecting what to start, what to postpone and what to drop. Managing risk.

  • Identifying Classes of Services and defining Service Level Agreements.

  • Starting with Kanban: STATIK

  • Kanban at different scale: at team level, multiple teams, multiple projects, etc.

Participants will receive:

  • a digital copy of either the book Kanban by David J. Anderson OR Kanban from the Inside by Mike Burrows
  • Certificate of Completion of Lean Kanban University Certified Kanban Training
  • digital format Membership in Lean Kanban University
  • a listing in the LKU Alumni Directory

Lean Kanban University Certified Kanban Training

This is a certified Kanban training course and it follows the high quality standards of the Lean Kanban University (LKU). It fulfills the KMP I (Kanban Management Professional I) requirement and provides eligibility to take KMP II training. Completion of a KMP II class, will result in the designation Certified Kanban Management Professional, a recognized industry accreditation offered by LKU.

About Course Trainer: Russell Hill

Russell is an Agile coach and practitioner of Scrum and Kanban specialising in the development of software products. Regardless of the agile framework used, the common underlying goal is to help organisations and teams find a more effective way to deliver high quality, fast to market software products.

Certifications: CSM, CSPO, CSD, CSP, AKT


***Note: 2 days before the training you will receive a pre-course email to re-confirm venue details and dates.

Q: What is the refund policy? (Note: Please disregard the Refund Policy set out by Eventbrite. Refer to our refund policy listed below.)


If we receive your request to cancel no later than 7 business days prior to the class, you will receive a 100% refund. If we receive your request less than 7 business days prior to the class, you will not be eligible for any refund. At that time, however, you will still be able to transfer or reschedule your registration.


If agile42 has to cancel a class for any reason, you will receive a 100% refund.

Q: Is my registration/ticket transferrable to another person?

Yes, please notify us and this can be done at any time free of charge.

Q: Do I have to bring anything with me to the class?

Leave your laptop at home and bring a pen and a smile. You will be provided with a workbook.

Contact Us:

If you have any questions or concerns, we encourage you to contact our friendly team at We will do our best to assist you.

Disclaimer: agile42 reserves the right to change venue or cancel any course for reasons including, but not limited to, trainer illness or bad weather. In the event of cancellation, we will offer a transfer to a different course or a full refund.

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Date and Time


One King West Hotel

1 King Street West

Toronto, ON M5H 1A1


View Map

Refund Policy

Refunds up to 7 days before event

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