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JIRA + Confluence user’s and administrator's practical course

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17 Broad Ct



United Kingdom

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Control your workflow with JIRA – the efficient way to manage and control projects, keep new ideas in the system and track bugs

Designed and delivered by experienced instructor, this engaging course will equip delegates with the skills they need to be effective JIRA system administrators.

Based on real world JIRA admin tasks and best practices training of 4 modules covers everything that someone who is responsible for JIRA in an organisation needs to know.

JIRA is a powerful tool, but to make full use of its strengths, you need to match its capabilities against your organisation’s needs. The tutors will help you understand how to get JIRA to work the way you need it to, configuring projects, user profiles, workflows, filters, dashboards and the performance of the underlying system.

Target audience

  • Using JIRA and not quite happy with your setup? Or just need JIRA to do your special thing and can’t make it happen out of the box?Need to work efficiently and extend Confluence?

  • JIRA administrators/users with some practical experience who work with JIRA instances.

  • The course is suitable for users of both cloud and server instances.


  • Comfortable in using JIRA for the development of business projects.

  • A working laptop for hands-on exercises is required


  1. Enabling the participants to maintain a healthy and stable JIRA and Confluence instance.

  2. Become 'power users' of JIRA and Confluence and become the champion within your organization.

  3. Participants will be able to configure JIRA and Confluence , and adjust its setup to the needs of their organization.

  4. Understand potential of further advanced configuration of JIRA and Confluence.

  5. Learn tips and tricks to improve JIRA and Confluence user experience and satisfaction.

Module #1 - Jira fundamentals (4 hours)

  • JIRA Reports: walkthrough the existing JIRA reports.

  • Build JIRA reports: learn JQL (JIRA Query Language).

  • Dashboard: create, define layout and configure gadgets on that Dashboard.

  • Users management and overview of JIRA's permissions mechanism.

  • JIRA administration tools:

  • basic system setup.

  • basic best practices.

  • how to get help and support.

Module #2 - Jira customisation (4 hours)

An introduction to key configuration elements with JIRA. These tools will enable you to setup JIRA in a way that supports more closely the particular requirements of your organization:

  • Projects in JIRA:

  • considerations for correct project scoping

  • configuring projects to support specific business requirements

  • best practices for project creation.

  • Custom fields in JIRA: add new fields in JIRA

  • Issue types: when and how to create new issue types in JIRA.

  • Workflows: configuring new workflows for issues.

Module #3 - Confluence fundamentals (4 hours)

  • Power Confluence users: walk through key Confluence Macros and how to leverage them.

  • Confluence spaces: best practices for space creation and configuration

  • Users management and overview of Confluence's permissions mechanism.

  • Confluence administration tools:

  • basic system setup.

  • basic best practices.

  • how to get help and support.

Module #4 - How to extend Jira & Confluence integration(4 hours)

  • JIRA and Confluence integration

  • Creating your own page templates.

  • Extending Confluence by writing your own user macros.

  • Using add-ons to extend Confluence.


Rina Nir

Rina is managing director of RadBee Ltd, an Atlassian Expert company that specialises in developing solutions for the life sciences sector based on JIRA and Confluence.

She’s an expert in setting up JIRA for the maximum benefit of each specific team that uses it. After getting a detailed understanding of the relevant business processes, she adjusts JIRA’s project settings, issue types, screen configurations and more to suit. She also customises it with the aid of unique and third party plugins, Groovy scripts and JavaScript snippets, to create an absolutely streamlined process that delivers efficiency gains and delights users.

As a trainer, Rina shares her wealth of insights in a high paced and lively style, with special emphasis on real-life context and hands-on labs.

RadBee_RadBee Atlassian Experts.jpg

# For any module to take place there is a requirment of min of 15 participants a week before the course date

# We reserve the right to change the location up to a week before the coure date. It is going to be Central London

For more information please email us:

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17 Broad Ct



United Kingdom

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