Wouldn’t it be much easier if we could just say what we are thinking to disruptive volunteers? Unfortunately, this generally isn’t the best approach. Before dismissing a volunteer, make sure you’ve done your due diligence so you fully understand the situation and can alleviate any issues and/or eliminate barriers to performance. If that doesn’t work, learn how to facilitate tough conversations that serve your organization’s purpose but still display dignity and respect to the volunteer.

During this presentation, we will discuss how to:

- Set your program up for success from the start

- Hold conversations on the front end to keep issues from snowballing

- Develop a progressive discipline system for volunteers to either meet your expectations or provide you with the grounds for termination

Presenter: Megan Vixie, MPA, CVA, PHR

Director of Human Resources, Beach Cities Health District

Megan Vixie has worked in the field of volunteer management for the past ten years. Through her leadership at Beach Cities Health District, Volunteer Services now hosts over 600 volunteers annually in more than 20 various programs. In 2009, she led her team in merging Volunteer Services with Human Resources in order to streamline personnel functions, creating more efficiency and support. Megan holds a Bachelor’s degree in Theatre and a Master of Public Administration (MPA) degree with an emphasis in Non Profit Administration. She holds a Certification in Volunteer Administration (CVA) and certification as a Professional in Human Resources (PHR).