€1,028.50 – €1,149.50

ITIL4 Foundation Fast Track

Event Information

Share this event

Date and Time

Location

Location

The Campus NV

9 De Villermontstraat

2550 Kontich

Belgium

View Map

Refund Policy

Refund Policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

Event description
A two-day training for people who have already completed an ITIL®3 training and want to know the differences with the new version ITIL4®.

About this Event

Check out all details on our website thecampus.be.

Overview

This two-day training is intended for people who have already followed an ITIL3® training and / or have completed the corresponding ITIL3® certification. You already have insight into how IT organizations can use the ITIL® service management framework to optimally align their services, processes, people and technology with the business strategy and customer needs. During this course, we will explain the differences with the new version ITIL4®. The main driver is ‘the fourth industrial revolution’: digitization, Internet of Things and new ways of working within IT service management that are much more "lean" and "agile".

Organize your digital transformation with ITIL4®

We live in a time of unprecedented change, known as the "Fourth Industrial Revolution”. It is important for service providers to organize themselves in the right direction. After all, the right interaction between people, processes and digital technologies are crucial to be succesful. It is an ever faster and more complex environment, which requires organizations to be more flexible to remain relevant in this rapidly changing world. Lean and agile working have become a must. ITIL4® helps IT organizations to face these challenges.

Start your digital journey from your current situation

The best part about ITIL4® is that IT organizations can start their digital journey from the situation they are currently in. While designing the processes or value flows, organizations often notice that that a number of necessary basic practices are still not properly implemented, such as handling incidents or change- and release control. These examples of basic practices are also covered in ITIL4®. After all, it is important to apply only those ITIL4® practices that are the best fit for you and your company. That way, your existing investments in services and processes are still protected. ITIL4® is a only a point of departure.

Prerequisites

You already completed an ITIL® V3 training and/or obtained the corresponding ITIL® V3 certification.

Course Content

You can expect an interactive course with presentations, exercises and case studies. After completing the course, you will also be fully prepared for the certification exam.

The following topics will be discussed during the course:

  • Make a difference with IT service management
  • The most important concepts of ITIL4®
  • The 4 dimensions of IT service management
  • Create value with the ITIL4® service value system
  • Co-creation of value with customers and other stakeholders
  • The guiding principles
  • Drawing digitizable value streams
  • Concrete practices of ITIL4®
  • Governance and continuous improvement

Certification

You can optionally take the formal foundation exam at the end of the second training day. It concerns a 40-question multiple choice exam. You pass the exam when you answer at least 26 questions correctly.

The exam is webbased. All participants will receive a voucher with access codes for the exam. You can take the exam whenever you want, at home for example. The choice is yours!

Share with friends

Date and Time

Location

The Campus NV

9 De Villermontstraat

2550 Kontich

Belgium

View Map

Refund Policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

Save This Event

Event Saved