ITIL® v3 Foundation Certification Training in Dubai
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ITIL® v3 Foundation Certification Training in Dubai

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ITIL® v3 Foundation Certification Training in Dubai

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Location

Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

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The purpose of the ITIL® 2011 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management.

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:

  • Service Management as a practice (Comprehension)
  • Service Lifecycle (Comprehension)
  • Key Principles and Models (Comprehension)
  • Generic Concepts (Awareness)
  • Selected Processes (Awareness)
  • Selected Roles (Awareness)
  • Selected Functions (Awareness)
  • Technology and Architecture (Awareness)
  • ITIL Qualification scheme (Awareness)

Exam Detail Examination Format: - Multiple Choice

Number of Questions: 40

Pass Code: 65%

Delivery: Online or Paper Based

Exam Duration: Maximum sixty minutes (Candidates sitting the examination in a language other than their native language have a maximum of seventy-five minutes and are allowed the use of a dictionary)

Open/Closed Book: Closed Book.

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Location

Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

View Map

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