ITIL® Managing Across the Lifecycle Training programme in Dubai
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 ITIL® Managing Across the Lifecycle Training programme in Dubai

ITIL® Managing Across the Lifecycle Training programme in Dubai

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Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

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Description

The ITIL® Managing Across the Lifecycle (MALC) qualification is a capstone qualification. It is the final required module which a candidate must take prior to achieving ITIL® Expert Level

Course Objectives

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Introduction to IT Service Management Business and Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Understanding Organizational Challenges
  • Service Assessment
  • Understanding Complementary Industry Guidance

In addition the training for this certification should include examination preparation, including a mock examination opportunity.

Exam Details

Examination Format:Multiple choice, scenario-based, gradient scored questions.

Number of Questions:8

Pass Score:28/40 or 70%

Delivery:Online or Paper Based Examination through an Accredited Training Organization.

Exam Duration:Maximum ninety minutes for all candidates in their respective language (Candidates sitting the examination in a language other than their first language have a maximum of one hundred and twenty minutes and are allowed to use a dictionary).

Open/Closed Book:Closed Book

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Date and Time

Location

Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

View Map

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