$1,699

ITIL® Managing Across The Lifecycle (MALC) Live Virtual Training

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Live Virtual Training

Dubai, Dubai

United Arab Emirates

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About the Course
The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value.


Course Duration : 30 Hours of study (4 days or 5 days), CPD / PDU: 30

Learning Objectives
This qualification focuses on strategizing, planning, using and measuring ITIL practices in an integrated functioning model:

  • How the service lifecycle stages form an integrated whole
  • Process integration and interfaces
  • Shared data / information / knowledge.

At the end of the course, the delegates will gain competencies in:

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability.


Target Audience
The main target candidate for the ITIL MALC Qualification includes, but is not restricted to:

  • Chief information officers
  • Senior IT managers
  • IT managers
  • Supervisors
  • IT professionals
  • IT operations practitioners
  • IT development practitioners
  • Individuals seeking the ITIL Expert Certification or ITIL Master certification

Pre-Requisite: Candidates wishing to be trained and examined for this qualification must already have

  • two (2) credits from the ITIL Foundation certificate
  • have obtained a further 15 credits obtained from ITIL Intermediate qualifications.
  • documentary evidence of all credits must be presented by candidates for the MALC qualification.

This training will be delivered using WEBEX training platform

Check the course details at Global Success System Website

Check upcoming MALC training schedule

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Date and Time

Location

Live Virtual Training

Dubai, Dubai

United Arab Emirates

View Map

Refund Policy

Refunds up to 7 days before event

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