ITIL Intermediate Service Strategy Certification Training in Dubai
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ITIL Intermediate Service Strategy Certification Training in Dubai

ITIL Intermediate Service Strategy Certification Training in Dubai

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Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

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Description

ITIL® Service Strategy module is one of the ITIL® Service Lifecycle modules, and will be of interest to candidates looking to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Service Strategy Principles
  • Defining services and market spaces
  • Conducting Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Managing demand
  • Driving strategy through the Service Lifecycle
  • Understanding Critical Success Factors and risks.

In addition the training for this certification should include examination preparation, including a mock examination opportunity.

Target Audience

The main target group for the ITIL® Intermediate Qualification: Service Strategy Certificate includes but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management, coordination and integration of strategizing activities

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Date and Time

Location

Adept Technology

Dubai Knowledge Park

Block 12, Office No: G09-B, Ground Floor

Dubai, UAE 73000

United Arab Emirates

View Map

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