$849 – $932

ITIL Foundations Certification Training 10/16/17 - 10/18/17

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Holmes and Associates, Inc.

1700 Rockville Pike

Suite 400

Rockville, MD 20852

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This course can help your organization improve service quality, reduce costs, improve customer satisfaction, improve stability, and better compete for customer business (especially for government contractors). Save a third of standard retail price (over $400 in savings) by booking your seat in this exciting and dynamic 3-day course for the IT Infrastructure Library (ITIL) version 2011.

Taught by a pioneer in the field with hands-on, practical experience, this course introduces learners to the lifecycle of managing services. We use very stimulating interactive exercises, and an engaging, case study based approach with lots of opportunity for discussions, Q&A, and discussion of practical application. This course positions the student to successfully complete the ITIL Foundations certification exam.

This is a 3-day class. The training runs from 8:30 to 5:00 PM each day with a certification exam at the end of the final day. A passing score allows for learning credits towards ITIL, PMI, and NASBA. Exam cost is included in the total fee along with a course guidebook.

THE EARLY BIRD PRICE of $849 (40% off of $1,399) IS GOOD UNTIL 30 DAYS PRIOR TO CLASS START.

We also can provide even deeper discounts by providing group classes on your site or ours. Contact us for arrangements.

------- FAQs -------

Directions/Parking/Metro

The building is located at 1700 Rockville Pike in Rockville, MD. It sits at the corner of Halpine Street and Rockville Pike (Route 355) adjacent to the Hilton Hotel and in front of the Twinbrook Metro Station (Red Line). Halpine Street is about a half mile north of Montrose Road and can be reached off of I-495 or I-270. There is a parking garage under the building that costs $4 for the day (early bird rate). Enter garage on Halpine Street (off of Rockville Pike). The building also sits directly in front of the Twinbrook Metro Station on the Red Line. Come to the 4th floor to Suite 400.

How can I contact the organizer with any questions?

Send email to itil@holmesinc.net or call (301) 998-6108

Who is the Instructor?

The class is taught by Kirk Holmes, a pioneer in ITIL in the Washington DC area. Kirk was President of the DC area Interest Group for the IT Service Management Forum that has helped create and manage ITIL since inception and was the representative for the USA on behalf of the publisher of ITIL for the global launch of ITIL Version 3. More info about Kirk is visible on LinkedIn.

Is food included in the price?

Food is not included. There are ample restaurant and store options nearby and a refrigerator/microwave for bringing a lunch.

Is a technical background required?

No. Many non-technical people do as well as or better than the technical people in the class.

Who provides certification?

ITIL is owned and governed by Axelos, which also licenses the certification providers. The certificate from this class is issued by the Peoplecert Examination Institute.

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Date and Time

Location

Holmes and Associates, Inc.

1700 Rockville Pike

Suite 400

Rockville, MD 20852

View Map

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