$945 – $1,345

ITIL Foundation V3 Certification Training

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Location

Lewan Technology

1400 South Colorado Boulevard

Denver, CO 80222

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management and since its creation, ITIL has grown to become the most widely accepted approach to IT Service Management in the world.

Key Concepts Covered

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Why ITIL?

  • Empowers IT employees to move from simply performing technology maintenance to supporting business services.
  • Adopting ITIL best practices improves and repairs the often strained relationship between IT and the business.
  • Best practices provide a business perspective for IT professionals and IT management.
  • Establishes a common vernacular among IT professionals and their clients.
  • Provides a cohesive set of best practices drawn from international public and private sectors.
  • Aligns IT with business strategy.

Who should attend?

  • All IT professionals
  • IT Project Managers and Members
  • IT Managers
  • Coordinators
  • Network Operators
  • Business Process Analysts
  • IT Architects
  • Consultants
  • Systems Integrators
  • Help Desk Managers and Staff
  • Managed Service Providers
  • Other IT Related Positions

Anyone interested in aligning IT with:

  • Business, Controlling
  • Reducing IT Costs
  • Improving IT Service Quality
  • Balancing IT Resources in the Most Effective Manner

Meet the Instructor

Judy Schnurr is an accomplished ITIL professional and instructor. She has taught over 700 students in the past three years, spoken at over 60 support center functions, including the keynote address for numerous conferences, local interest groups, vendor user events, sales and marketing training events, and international presentations in locations such as Japan, Italy, Canada, Mexico, South America and other European locations.

Attendee Feeback from Previous Sessions:

"I recently attended the ITIL course provided by Lewan Technology. The 2 ½ day course including the proctored exam was more reasonably priced than other classes I’d found in my research. Earning the certificate was important to me, but much more important was acquiring and retaining the knowledge that comprises a solid ITIL foundation. Lewan’s course and the instructor’s teaching style accomplished both. The instructor provided the structure and context required to fit the concepts into a real-world framework resulting in better comprehension and retention. I passed the exam with flying colors, and left the course with a new vocabulary and groundwork to implement better IT service management at my company."

"I would highly recommend this class for anyone who is looking to understand and certify on ITIL Foundations. The Lewan instructor took a massive subject and was able to make it into something that could be digested and retained in only 2 days by focusing first and foremost on the larger concepts associated with ITIL. The instructor was very knowledgeable on the subject matter and was able to delve deep into several of the issues to explain how this framework could actually be used in a business setting."

About the Class

Agenda

Day 1: 8:00 AM – 5:00 PM
- Classroom Instruction
- Breakfast and lunch included

Day 2: 8:00 AM – 5:00 PM
- Classroom Instruction
- Breakfast and lunch included

Day 3: 8:00 AM – 12:00 PM
- Exam Testing and Grading – if you pass, you’ll walk away with your certification.
- Breakfast included

Parking & Class Location

Free parking is available in the Lewan parking garage. Park in any spot. Garage access is off Arkansas Ave. on the north side of the building.

Sept 13th Class: 3rd floor Training Classroom
Oct 4th Class: 1st Floor Showroom

What’s Included

The course registration price includes all training materials, meals and exam fees.

Suggested attire is business casual.

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Date and Time

Location

Lewan Technology

1400 South Colorado Boulevard

Denver, CO 80222

View Map

Refund Policy

Refunds up to 7 days before event

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