$945 – $1,345

ITIL Foundation V3 Certification Training

Event Information

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Location

Lewan Technology

1400 South Colorado Boulevard

Denver, CO 80222

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Event description

Description

ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management and since its creation, ITIL has grown to become the most widely accepted approach to IT Service Management in the world.

Key Concepts Covered

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Why ITIL?

  • Empowers IT employees to move from simply performing technology maintenance to supporting business services.
  • Adopting ITIL best practices improves and repairs the often strained relationship between IT and the business.
  • Best practices provide a business perspective for IT professionals and IT management.
  • Establishes a common vernacular among IT professionals and their clients.
  • Provides a cohesive set of best practices drawn from international public and private sectors.
  • Aligns IT with business strategy.

Who should attend?

  • All IT professionals
  • IT Project Managers and Members
  • IT Managers
  • Coordinators
  • Network Operators
  • Business Process Analysts
  • IT Architects
  • Consultants
  • Systems Integrators
  • Help Desk Managers and Staff
  • Managed Service Providers
  • Other IT Related Positions

Anyone interested in aligning IT with:

  • Business, Controlling
  • Reducing IT Costs
  • Improving IT Service Quality
  • Balancing IT Resources in the Most Effective Manner

Meet the Instructor

Judy Schnurr is an accomplished ITIL professional and instructor. She has taught over 700 students in the past three years, spoken at over 60 support center functions, including the keynote address for numerous conferences, local interest groups, vendor user events, sales and marketing training events, and international presentations in locations such as Japan, Italy, Canada, Mexico, South America and other European locations.

About the Class

Agenda

Day 1: 8:00 AM – 5:00 PM
- Classroom Instruction
- Breakfast and lunch included

Day 2: 8:00 AM – 5:00 PM
- Classroom Instruction
- Breakfast and lunch included

Day 3: 8:00 AM – 12:00 PM
- Exam Testing and Grading – if you pass, you’ll walk away with your certification.
- Breakfast included

Parking & Class Location

Free parking is available in the Lewan parking garage. Park in any spot. Garage access is off Arkansas Ave. on the north side of the building. Once you enter the building, take the elevator to the 3rd floor and follow signs to the training classroom.

What’s Included

The course registration price includes all training materials, meals and exam fees.

Suggested attire is business casual.

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Location

Lewan Technology

1400 South Colorado Boulevard

Denver, CO 80222

View Map

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