$1,545

ITIL Foundation Training

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Alpine Security - Selsius Training Location (SWIC)

Selsius Corporate Training and Career Center, SWIC

2500 Carlyle Avenue

Belleville, IL 62221

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Description

If you are an IT professional looking to get into IT service management using ITIL best practices, the IT Infrastructure Library (ITIL) Foundation Certification course is the first step in your preparation. The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.

Course Content

  • Lesson 1: Introduction to ITIL
  • Lesson 2: Continual Service Improvement
  • Lesson 3: Service Operation
  • Lesson 4: Service Operation Functions
  • Lesson 5: Service Transition
  • Lesson 6: Service Design
  • Lesson 7: Service Strategy

Additional Information

http://www.alpinesecurity.com/courses/itil-foundation/


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Date and Time

Location

Alpine Security - Selsius Training Location (SWIC)

Selsius Corporate Training and Career Center, SWIC

2500 Carlyle Avenue

Belleville, IL 62221

View Map

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