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ITIL Foundation- 2 days Classroom Training in Williamsport, PA

Trainerkart Americas, INC

Thursday, January 24, 2019 at 9:00 AM - Friday, January 25, 2019 at 5:00 PM (EST)

ITIL Foundation- 2 days Classroom Training in...
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Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird Ended $1,299.00 $19.95
Standard fee Jan 24, 2019 Free $0.00

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Event Details

Key Features:

· 2 Days of In-Person Boot camp

· 2 Simulation Tests

· ITIL Foundation Exam Voucher

· 16 PDU Certificate

· Dedicated Learning Consultant

· 100% Money Back Guarantee


About ITIL Foundation

The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

Trainerkart ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt.

Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. Trainerkart’s training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.

Who Should Apply?

ITIL certification is an essential requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management.

This certification is best suited for:

  • IT Managers/Support Teams
  • IT Architects, Planners and Consultants
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management Team/Development Team
  • Process Owners/Practitioners

Exam & Certification

You will be certified in ITIL® Foundation from AXELOS by following these processes:

Step 1: Appear for ITIL® Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step    3:    Earn two ITIL® credits on successful completion of ITIL® Foundation exam

Benefits of ITIL Foundation Certification

1.)    Manage risk in line with business & service disruption or failure

2.)    Show value for money

3.)    Optimize customer experience

4.)    Enable business change

5.)    Aids continuous service improvement 

6.)    Support business outcomes

7.)    According, the pay range from $52,518 to $90,408 per year




What You Will Learn?

Service Strategy: Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management For IT Services, Demand Management

Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.

Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management

Service Operation: Event Management, Incident Management, Request Fulfillment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk

Continual Service Improvement: Seven-Step Improvement Process

Course Agenda:

Overview of ITIL

By the end of this lesson, you will be able to explain the practice of Service Management, describe Service Lifecycle, identify key principles and models of ITIL® Foundation, define generic concepts in ITIL® 2011, and discuss the processes, roles and functions in ITIL® Foundation.

Lesson 1: Introduction to service management

This lesson will explain the best practices in IT Service Management, identify the stakeholders in service management, describe service management roles and responsibilities and explain the types of service providers.

Lesson 2 – Service Strategy

This lesson will explain the purpose, objective, scope and value of service strategy, identify the four processes in service strategy and explain the different types of services provided.

Lesson 3 –Service Design

By the end of this lesson, you will be able to explain the purpose, objective, scope and value of service design and list the roles and responsibilities of service design.

Lesson 4 –Service Transition

Here, you will learn how to describe the purpose, objective, scope and value of service transition and explain Configuration Item (CI) and Configuration Management System (CMS).

Lesson 5 –Service Operations

By the end of this lesson you will be able to describe the purpose, objective and scope of service operations phase, list the principles of communication and explain events, alerts and incidents.

Lesson 6 –Continual Service Improvement

This lesson describes the purpose, objective and scope of CSI and explains the value of CSI to improve business.

Lesson 7 –Assessment

Test if you are ready to take the exam, solve the questions which you might get in your certification exam.

Why Trainerkart Learning Solution?

Trainerkart's training is the best and value for time & money invested. We stand out because our customers

  • Get trained at the best price compared to other training providers.
  • Get trained by the best trainer in the industry.
  • Get accesses to course specific learning videos.
  • Get 100% Money back guarantee*.


Training Fee:

Standard Fee: Booking within 30 days of training but 10 days prior to the start date.

Early Bird: Booking at least one month prior to the class start date


Training Venue:

Venue will be confirmed to the classroom participants one week prior to the workshop start date and online participants will get the session attendance link before 4- 5 days of the training start date.

For more details please contact us.



Have questions about ITIL Foundation- 2 days Classroom Training in Williamsport, PA? Contact Trainerkart Americas, INC

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When & Where

Business Hotel
Williamsport, PA

Thursday, January 24, 2019 at 9:00 AM - Friday, January 25, 2019 at 5:00 PM (EST)

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Trainerkart Americas, INC

Trainerkart Americas INC is the platform for all the training needs. We are global leader in Professional certification and training space. We specializes in training for project management, IT service management, quality management, soft skill development, ERP tools, software training, latest technologies training, business analytics. We also organizes conferences, seminars, workshops on the best practices and latest trends on the industry. We provide trainings in classroom, online instructor led training and online self –study mode.We deliver our online instructor led training using the latest technologies. We deliver high quality training which is accessible, affordable, flexibility and exceeding customer's expectations.

We will provide the trainig venue details 4-5 days prior to training start date as we need to book the venue depending on the number of registration.

Any refund /cancellation request will be done as per the refund policy mention on

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