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Certification Planner, LLC

Ottawa, Ontario K1N 8S7

Canada

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ITIL® Foundation Certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle. Learn how the ITIL approach can enhance IT service management (ITSM) within the organization. ITIL Foundation certification is highly recognized as an entry-level certification in IT service management. This 2 days classroom program will help participants to pass the ITIL Foundation certification exam in the 1st attempt.


Click here to view course details or Click here to chat with us now.

Weekend special classes are organized on special requests.

Please contact Samaira@certificationplanner.com to know the dates.


ITIL Foundation 2 days Classroom Includes:

  1. 2 days of instructor-led in-person classroom(guaranteed)

  2. AXELOS approved Foundation study guide

  3. 2 Exam-based mock tests

  4. Tips and Tricks by a certified instructor

  5. Chapter end quizzes

  6. 100% pass guarantee

  7. 16 PDU’s certificate

  8. Dedicated support by ITIL Foundation certified staff


About our course:


CP ITIL Foundation course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. After completion of our course, Participant’s will be able to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM's best practices.


Course Agenda/Curriculum:


  • Introduction to Service Management Lifecycle

  • Service Strategy

  • Service Design

  • Service Transition

  • Service Operations

  • Continual Service Improvement

  • Exam Preparation and Tips and Tricks

  • Additional coursework

  • Feedback Session


Examination:

  • Score 65% on the exam [i.e. 26 out of 40 questions] in 60 minutes

  • Earn two ITIL credits ITIL Expert Journey


Other Courses:

Project Management Professional (PMP) | Certified Associate in Project Management (CAPM) | Lean Six Sigma Green Belt | Lean Six Sigma Black Belt (LSSBB) | Dual Lean Six Sigma Green and Black Belt (LSSGB & LSSBB) | Dual Lean Six Sigma Yellow and Green Belt (LSSYB & LSSGB) | PMI- - Agile Certified Practitioner (ACP)| Digital Marketing Certified Associate (DMCA) | Big Data | Data Science | Salesforce

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Location

Certification Planner, LLC

Ottawa, Ontario K1N 8S7

Canada

View Map

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