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ITIL® 4 Foundation Training Jakarta, May 15th-16th 2023
Introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
When and where
Date and time
May 15 · 9am - May 16 · 5pm WIB
Location
Refund Policy
About this event
- 1 day 8 hours
- Mobile eTicket
ITIL® 4 FOUNDATION TRAINING
ITIL® 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
ITIL® 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL® 4 journey or people looking to update their existing ITIL® knowledge.
The course will help you to understand:
- How modern IT and digital service organizations operate
- How value streams increase speed and efficiency
- How cultural or behavioural principles guide work that benefits the wider organization
- How to use commonly-used service management terms and concepts
Who should attend this course:
- All professionals working in IT fields to understand on how Enterprise IT works.
- Individuals at the start of their journey in Service Management.
- ITSM Managers and aspiring ITSM Managers; Individuals working in other parts of “IT” (digital, product, development) with strong interface with service delivery
- Existing ITIL qualification holders wishing to update their knowledge
Course Examination
NaradaCode as an Accredited Training Organization (ATO) from AXELOS ITIL® is eligible to provide international certification class and exam for you.
The exam is mandatory and part of the course. The purpose of the exam is to test if participants are able to demonstrate sufficient recall and understanding of the ITIL® 4 service management framework, as described in the AXELOS syllabus, to take the test and be awarded the ITIL® 4 Foundation qualification.
Examination Format
- Online Proctored Exam
- 40 questions
- Multiple choice
- 26 out of 40 marks required to pass (65%)
- 60 minutes
- Closed book.
CERTIFICATION BY AXELOS
About our certificates
- Practitioners: build in-demand business skills and enhance your career prospects.
- Organizations: meet organization/industry requirements, keep pace with changing technology, and improve productivity.
- 97% of organizations and 84% of individuals say certification has a positive impact, bringing higher efficiency and employee satisfaction.
PAYMENTS
For buying tickets, you can use the eventbrite checkout. If you don't have credit card or paypal, you can contact Alifia by email at: alifia@naradacode.com or WhatsApp at: +62 877-8337-7591.