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IT4IT™ Course – Foundation 2 Days Training in Calgary

Mangates

IT4IT™  Course – Foundation 2 Days Training in Calgary
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Ticket Type Sales End Price Fee Quantity
Early bird registration 10 days before event starts CA$3,995.00 CA$140.82
Standard registration 1 hour before event starts CA$4,595.00 CA$161.82

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Event Details

Course Description :

The IT4IT™ Foundation Course explains the key strategies and approaches for offering effective IT services. The Course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization’s business.

This Course is interactive and thought provoking. The Course includes:

  • Group discussions
  • Practical “take-aways”
  • Practice exam

Course Outline :

Module1: Course Introduction

Module2: Introduction to IT4IT and The Open Group

  • IT4IT Introduction
  • IT4IT Context
  • IT4IT IT Value Chain

Module3: IT4IT Core

  • IT4IT Core Overview
  • Levels of Abstraction

Module4: Strategy to Portfolio (S2P) Value Stream

  • S2P Value and Stream: Scope and Objectives
  • S2P Value and Stream: Phases and Activities
  • S2P Value and Stream: Functional Component Review

Module5: Requirement to Deploy (R2D) Value Stream

  • R2D Value Stream: Scope and Objectives
  • R2D Value Stream: Phases and Activities
  • R2D Value Stream: Functional Component Review

Module6: Request to Fulfill (R2F) Value Stream

  • R2F Value and Stream: Scope and Objectives
  • R2F Value and Stream: Phases and Activities
  • R2F Value and Stream: Functional Component Review

Module7: Detect to Correct (D2C) Value Stream

  • D2C Value and Stream: Scope and Objectives
  • D2C Value and Stream: Phases and Activities
  • D2C Value and Stream: Functional Component Review

Module8: Supporting Activities

  • IT Value Chain: Supporting Activities

Target Audience :

The Course is aimed at business and IT Management and encourages interaction and the exchange of practical insights and approaches.

The following IT professionals can consider taking this Course:

  • IT Operations Manager
  • Service Manager
  • IT Auditor
  • IT Security Manager
  • Project Manager
  • Process Manager
  • Change Manager
  • Problem Manager
  • Incident Manager
  • Service Level Manager
  • Customer Support Technician



Learning Objectives :

  • Understand the basic concepts of IT4IT value streams and the IT4IT Reference Architecture.
  • Define the key IT4IT Reference Architecture terminologies.
  • Understand the IT4IT Certification program.
  • Explain the key Objectives of four IT4IT value streams.
  • Define the functional components of the four IT4IT value streams.
  • Prepare for the IT4IT exam.



Course Agenda :

Day 1

  • Course Introduction
  • Introduction to IT4IT and The Open Group
  • IT4IT Core
  • Strategy to Portfolio (S2P) Value Stream
  • Requirement to Deploy (R2D) Value Stream

Day 2

  • Request to Fulfill (R2F) Value Stream
  • Detect to Correct (D2C) Value Stream
  • Supporting Activities
  • Exam Preparation Guide
Have questions about IT4IT™ Course – Foundation 2 Days Training in Calgary? Contact Mangates

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When & Where


Regus – Alberta, Calgary – TD Canada Trust
421 7th Avenue S.W., 30th Floor Calgary, Calgary, AB T2P 4K9, Canada
Calgary, AB T2P 4K9
Canada

Organizer

Mangates

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Who we are

Mangates is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition.

All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.

What we do

We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management.

We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

 

 

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