IT Support Technician

IT Support Technician

Welcome to our online event where you can learn all about becoming an IT Support Technician! Whether you're a tech enthusiast or looking to start a new career, this event is perfect for you. Join us for insightful discussions, interactive workshops, and networking opportunities with industry professionals. Discover the skills and knowledge needed to excel in this field and get a head start on your IT support journey. Don't miss out on this exciting opportunity to explore the world of IT support from the comfort of your own home!

Navigate the multifaceted domain of IT support with our “IT Support Technician” course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you’ll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios.

Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You’ll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you’ll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field.

Learning Outcomes

• Develop a comprehensive understanding of software systems and operating system configurations.
• Master the skills in hardware setup, peripheral management, and troubleshooting.
• Acquire in-depth knowledge of network infrastructure and wireless security.
• Learn to manage IT risks and implement robust cybersecurity measures.
• Gain expertise in healthcare IT and the implementation of EMR/EHR systems.

Why choose this IT Support Technician course?

1. Unlimited access to the course for a lifetime.
2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
3. Structured lesson planning in line with industry standards.
4. Immerse yourself in innovative and captivating course materials and activities.
5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
6. Flexibility to complete the Course at your own pace, on your own schedule.
7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
8. Unlock career resources for CV improvement, interview readiness, and job success.

Who is this IT Support Technician course for?

• Aspiring IT support technicians and helpdesk professionals.
• Individuals seeking to transition into IT roles or enhance their tech skills.
• Professionals in healthcare IT looking to deepen their understanding of EMR systems.
• Small business owners or managers responsible for their IT infrastructure.
• Students pursuing a career in network or systems administration.

Career path

• IT Support Technician: £20,000 – £35,000
• Network Administrator: £25,000 – £40,000
• Systems Administrator: £27,000 – £45,000
• Cybersecurity Analyst: £30,000 – £55,000
• Healthcare IT Specialist: £26,000 – £42,000
• Helpdesk Manager: £28,000 – £48,000

Prerequisites

This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Certification

After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Disclaimer:
This is an online course consisting of pre-recorded sessions. Access to the course will be granted within 24 hours of enrolment.