PLEASE NOTE:

Although this workshop is free of change to attend, there is a cost associated, and anyone who books a place is expected to attend .

For more information please contact Dedici on: info@dedicicpd.co.uk

PLEASE NOTE THERE IS A SEPARATE MORNING WORKSHOP ON THE SAME DATE. YOU MAY REGISTER FOR BOTH SESSIONS IF YOU WISH (DIFFERENT TOPICS)

Introduction to Coping with Workplace Conflict

Conflict exists in every organization and to a certain extent indicates a healthy exchange of ideas and creativity. However, counter-productive conflict can result in dissatisfaction, reduced productivity, poor service to patients, absenteeism and increased staff turnover, increased work-related stress or, worse case scenario, litigation based on claims of bullying or a hostile work environment.

This practical workshop explores simple strategies to raise awareness of how you can manage conflict at its early stages to ensure it remains ‘healthy conflict’, and minimise the emotional outfall.

By the end of the half day workshop, delegates will be able to:

Describe how conflict can arise in the workplace
Identify personal triggers and frustrations within the workplace
Encourage respect through responding to and dealing effectively with difficult situations

3 guided learning hours

3 CPD Points

Post course you will receive a certificate via email

Waiting room opens at 12.45

Course starts at 13.15

(Entry locked at 13.30)

Short break at 14.30 (approx.)

Finish 16.15

For more information please contact Dedici on: info@dedicicpd.co.uk

Registrations are closed

Introduction to Coping with Workplace Conflict (PM session)