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Internal v External Customer Loyalty

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Raleigh West Executive Building

6443 SW Beaverton-Hillsdale Hwy

CRG Conference Room - Second Floor

Portland, OR 97221

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Presented by: Teresa Howes, Founder of True North Leadership

Program Overview:

Customer Loyalty programs are comprised of the people and process supporting your products or services. Loyal customers behave in certain ways that increase outside sales, internal productivity and your competitive advantage in the marketplace.

Learning Outcomes:

  • The benefits of customer loyalty
  • How to use technology to create seamless service
  • Skills and techniques to manage service break downs
  • How to build authentic relationships with customers
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Date and Time

Location

Raleigh West Executive Building

6443 SW Beaverton-Hillsdale Hwy

CRG Conference Room - Second Floor

Portland, OR 97221

View Map

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