$20 – $30

Interaction19 // Redux San Diego

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NewSchool of Architecture & Design

1249 F Street

San Diego, CA 92101

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Missed IxDA's Interaction 19 conference in Seattle this year? No worries; each year the local chapters bring you a sampling of the event through Redux events. Redux events bring the Interaction conference talks, themes and ideas back to the local IxDA groups to reach as many people as possible. Each year these events are organized by local chapters, like UX Speakeasy, worldwide.

Together with our location host, the New School of Architecture and Design, UX Speakeasy is bringing you an informative and inspiring insights from the Interaction 19 conference. The half day conference is followed by a happy hour at the Blink studio, just blocks away.




Our Schedule


12:30-1:00 | Check in and registration


1:00-1:15 | Welcome

New School and UX Speakeasy Teams


1:15-1:30 | Introductions

Introduction to IxDA & the Interaction Conference


1:30-2:15 | Redux AI Talk | Christopher Konrad

Do We Possess the intelligence to Design Artificial Intelligence?


2:15-2:45 | Redux Local AI Experts Panel

Sharon Carmichael, Tyson McDowell, Christopher Konrad, Padma Jagannathan


2:45-3:15 | Redux Ethics In Design Talk | Lu Han

Ethical Product Design


3:15-3:30 | Break


3:30-4:00 | Redux New Mediums Talk | Celia Hodent

The UX of Fortnite


4:00-4:45 | Redux Keynote | Chris Avore

Scaling Emergent Design Leadership for Complex Teams, Organizations, and Markets


4:45-5:00 | Wrap Up


5:00 | Redux Happy Hour at Blink

Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. Blink has five studios around the US, including a right here in San Diego. Come by to visit their studio and chat with your peers after the Redux event, courtesy of Blink.




Celia Hodent


The UX of Fortnite

About the Speaker

Celia Hodent is recognized as a leader in the application of user experience (UX) and cognitive science in the game industry. Celia holds a PhD in psychology and has over ten years of experience in the development of UX strategy and processes in video game studios. Through her work at Ubisoft (e.g. Rainbow 6 franchise), LucasArts (e.g. Star Wars: 1313), and as Director of UX at Epic Games (e.g. Fortnite), she has contributed to many projects across multiple platforms, from PC to consoles, mobile, and VR. Celia is also the founder of the Game UX Summit, advisor for the GDC UX Summit, and author of The Gamer’s Brain: How Neuroscience and UX can Impact Video Game Design. She currently works as an independent consultant, helping studios increase the likelihood of their games to be engaging and successful.

About the Talk

Interaction design and UX are very new to the video game industry and have specific challenges considering that video games need to be fun and engaging. As former director of UX at Epic Games and 10-year+ veteran in the game industry, I propose to explain how UX is approached in game development, what framework is used, and what pipeline is applied, using Fortnite as main illustration.

More specifically, the talk will cover the UX framework that was used during the development of Fortnite, consisting of breaking down game UX in two main pillars: usability and “engage-ability”. The usability pillar is close to the heuristics used in other industries but game developers use a specific vocabulary that will be described here. “Engage-ability” is a fuzzier concept, sometimes also called “fun” or “immersion”. I will describe how this framework and “ingredients” are applied to games, using examples from the development of Fortnite.


Chris Avore



Keynote: Scaling Emergent Design Leadership for Complex Teams, Organizations, and Markets

About the Speaker

Chris is the Head of Customer Experience & Design for Modus Create where he is leading and growing their design practice to keep up with the needs of business. Before that he was the Principal on the Design Transformation Team at Invision, partnering with their clients to level up their design practice and help their larger business understand the value of design. He also built and led the design and user experience team at Nasdaq for 7 years, making it a destination location for design talent. He is a frequent conference speaker on topics including digital transformation, innovation, design influence, and design management. He is also currently authoring a book on design management with Rosenfeld Media.

About the Talk

Designers are confronting greater complexity than ever before in their teams, companies, and the problems they’re trying to solve. Learn how to lead your teams to thrive in these environments to position you and them for success.


We cannot continue to manage teams and lead designers the same way previous generations did and expect to thrive today. The business playing field today is more complex, interdependent, interconnected, and emergent than ever before, and continuing a risk-averse command and control approach to design and product development stifles innovation, creativity, and yes, the soul. This talk addresses why this new paradigm of design leadership is needed now, and the primary methods to put to work tomorrow to enable you to lead teams to success–at scale and across lines of business. With specifics ranging from improving skill assessment, building teams based on skills and not roles, and how to provide feedback, attendees will leave this talk with near-equal does of critical systems thinking theory and practical tips to change how they lead and manage design teams.


Christopher Konrad


Do We Possess the intelligence to Design Artificial Intelligence?

About the Speaker

Christopher founded Konrad+King eight eight years ago so that people could enjoy doing what matters with the help of well designed technology. Over the past two decades before that, Christopher applied an astute eye and a deep understanding of human nature to help hone product visions at Microsoft, Intuit and Artefact. Christopher peers through to the future with a pair of rose-tinted Aviators, grabbing the business bull by the horns and pushing the legal limits of design.

About the Talk

Originally given at Interaction South America, this talk examines whether, given all our talk, we are even capable of designing for AI. As humans, we are relatively very smart, yet we have many limitations, biases and often make bad decisions. Most of us don’t know the science that explains our intelligence, beliefs and decisions. Businesses are interested in designing and developing artificial intelligent (AI) experiences rather than understanding human intelligence. How is it possible to design AI experiences when we don’t know how human intelligence works? The goal of this talk is to enrich your understanding of human intelligence so you can design better AI systems that act in the best interest of humans.


Lu Han


Ethical Product Design

About the Speaker

Lu Han is a Product Designer working to make Spotify’s ad experience more listener-friendly. Before joining Spotify, she studied economics at the University of California, Berkeley. News of tech’s complicit role in recent scandals like Cambridge Analytica inspired her to start the Ethics Guild at Spotify, where people across teams get together to change products and processes for the better.

About the Talk

From dangerous data breaches to ideological echo chambers, the biggest problems in tech today are rooted in a failure to fight for our users’ best interests when they don’t line up neatly with business goals or the popular ethos “Move fast and break things.” Tech’s impact on people’s lives has grown rapidly, but the way we deal with sticky moral dilemmas in the tech industry hasn’t kept pace.

In this talk, we'll examine the meaning and practice of ethical product design. I'll share a framework that breaks down the causes and effects of unethical decision-making to help you better anticipate and address harm. Taking a practical approach, we'll then walk through strategies for incorporating ethical considerations into the design process to truly put people first in a fast-paced, metrics-driven environment.


Padma Jagannathan


Local AI Experts Panel

About the Speaker

Padma is a seasoned Business Development and Product Management executive with a demonstrated history of success in early stage innovation in connected products. She is currently the Senior Director of Product at a stealth autonomous vehicle startup here in San Diego. Prior to that she was a Director of Business Development for Qualcomm Research, helping to define and develop products in Augmented Reality, Connected Homes, and other wireless technologies.


Sharon Carmichael


Local AI Experts Panel

About the Speaker

Sharon is a Director of Product Design for ServiceNow focused on building beautiful tools that enable people within organizations to be more efficient and effective. She recently co-facilitated the workshop It’s the End of Design as We Know It (and I Feel Fine) — Artificial Intelligence and Future Proofing Your Design Job at Interaction19. She has 23 years’ experience in design and remembers when CorelDraw was a leading-edge design tool and WOPR stole the ending in War Games.


Tyson McDowell


Local AI Experts Panel

About the Speaker

Tyson is a serial tech entrepreneur focused on positively merging humans with AI-driven technologies. His first exit emerged from a software business he co-founded in 2002, now called Avadyne Health. Tyson served as CEO, CTO and President.

He currently operates Lead Wingman, a venture studio incubating early stage tech companies that aim to partner humans with AI and machine learning to create better humans. He serves as CTO of Mint Health, a Cryptocurrency for paying consumers for healthful behaviors and clinical results, and partner to the CEO of an AI assistant for nutrition and fitness business, a professional development social educational platform for next-gen workforce optimization, and a blockchain-enabled record label.





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NewSchool of Architecture & Design

1249 F Street

San Diego, CA 92101

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