Since January 1, 2015, all customers entering an ARIZONA@WORK City of Phoenix Job Center, have been provided the opportunity to know their skills, grow their skills, and get the best possible job with their skills.
We want every Center customer to:
- Be immediately and continuously engaged
- Receive another reommended service at every visit
- Leave a better job candidate
We are not through assisting them until they achieve their goal of employment. As we start year #2:
- How are we doing?
- How do we know?
- What do we continue, improve, and stop?
- How are you adding value to the customer experience, the first time and every time?
In this session, we will:
- Review the principles of integrated service delivery
- Talk about 2017 enhancements
- Celebrate successes